Return Policy

Return, Refund & Replacement Policy

All sales are final unless a product qualifies for replacement under the conditions below, a duplicate physical product order is approved for cancellation before production begins, or an order is canceled before production because it cannot be accepted by our print, production, or fulfillment partner.

 

Digital Products

Digital products, including PDFs, MP3s, audiobooks, courses, memberships, downloadable content, online access, and other electronic materials, are non-refundable once access has been provided.

 

Physical Products

Physical products are made specifically for each customer through our print, production, or fulfillment partners and are not eligible for returns, refunds, or exchanges due to buyer’s remorse, incorrect size selection, color choice, customer error, change of mind, or failure to review product details before checkout.

 

Duplicate Purchase Exception

If a customer accidentally places a duplicate order for the same physical product, a refund may be offered only if the duplicate order has not yet been submitted to our print, production, or fulfillment partner. Once an order has been submitted for production, it cannot be canceled, refunded, changed, or exchanged.

 

Replacement Eligibility

Replacements may be offered only when an item has a verified manufacturing defect, printing error, production issue, or fulfillment error. If approved, an exact replacement of the same item will be provided.

 

Refunds, substitutions, size changes, color changes, or exchanges for different products are not offered.

 

Shipping & Non-Deliverable Orders

Shipping issues caused by incomplete, incorrect, misspelled, outdated, or undeliverable customer-provided shipping information do not qualify for refunds or replacements.

 

Returned, delayed, lost, stolen, misdelivered, carrier-marked delivered, or non-deliverable orders are not eligible for refunds unless the issue is confirmed to be a verified fulfillment error.

 

Customers are responsible for reviewing and following the Shipping Policy, providing accurate shipping information, and contacting the United States Postal Service, local postal service, or applicable carrier for missing mail searches, delivery disputes, statements of loss, or carrier claims when required.

 

Proof of Issue

Customers may be required to provide photos, order information, and a clear description of the issue before a replacement is approved. Replacement requests must be submitted within a reasonable time after delivery.

 

Customer Responsibility

Customers are responsible for reviewing all product details, formats, sizing information, shipping information, digital delivery details, and checkout policies before completing a purchase.

 

Customers are also responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed, lost, returned, misdelivered, marked delivered, or delivered incorrectly due to incomplete or inaccurate customer-provided shipping information.

 

Final Sale Agreement

By completing a purchase, you acknowledge and agree that all sales are final except for approved duplicate physical product cancellations before production begins, orders canceled before production because they cannot be accepted by our print, production, or fulfillment partner, or approved replacements for manufacturing defects, printing errors, production issues, or fulfillment errors.